Subject: refund response.
From: "PRINCE MALIK" <[email-masked]>
Date: Wed, 22 Sep 2021 04:45:06 -0700 (MST)

Thank you for your prompt response. 

We have checked and as we can see you have requested us to cancel the return request on Sep 13, 2021 as you mistakenly created it for all the items. Please note whenever the return request is cancelled, the whole return request is cancelled and if you wish to return some items in the order still then please do create a new return request for the items that you wish to return or let us know the name of returns to prevent any delay. 

There was a delay in processing the refund in this order as you requested to delete us the return request and then no new return request was created so warehouse had no return number(RMA) to process the return request to. In future please always let us know the items which you wish to return as well in case you are requesting to delete the return request. This will prevent any further delays and the return will process smoothly as it is supposed to. 

We have at this time processed the refund for the items which you confirmed returning manually. An email notification for the same has been sent to you with your refund details. The refund is for an amount of AED 65.92 to the card ending in 8273 on Sep 21, 2021. 

Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases. 

We hope this helps and have a great evening! Stay Safe! 

Your Friends, 
The Support Team