Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Sep 2021 04:07:43 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns My refund for order number 9694003385 is not reflecting on tabby after it was processed by max. I contacted tabby and they told it has to be done from Max’s side and you guys have to update my tabby account. Please do the needful as soon possible. 

Also on very serious note, your lines are busy so there is no way to contact you. Your chat process agents don’t reply and ghost customers. I was waiting for agent name Mayyar to reply after his ‘Hi’ for 10 mins. That’s really not a way to deal with customer issues. Please raise a complain regarding this and issue my refund as soon as possible.

Not pleased at all!!!!!!

Thanks,
Manal https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3121401