Subject: New Reply Received - Re:
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Sep 2021 09:27:30 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re:   Ticket comment <blockquote><div dir="ltr"><div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><div dir="ltr"><div dir="ltr">“During quality check we found out that item (Chequered Regular Fit Collared Shirt with Short Sleeves) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order. <br><br>We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same items”</div></div></div></div></blockquote>
<div><br></div>Seriously ALL 8 left aswell??? And you still sell them??? What a bad company you are knowing it is bas d you had to cancel an order but still sell them online???<div><br></div>
<div>Do you truly believe yourself</div>
<div>Send all ky rmails to the management and I want a manager to call me 0524677741</div>
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<div>Shukran Christin </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 20 Sep 2021, at 12:56 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Chrsitina,<br><br>Thanks for reaching out to us.<br><br>With reference to order # 9502206032.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>During quality check we found out that item (Chequered Regular Fit Collared Shirt with Short Sleeves) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order. <br><br>We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same items.<br><br>Also, the amount you have paid online will be refunded back to your original payment method within 7-14 business days.<br><br>Our delivery partner will call you before delivering these items.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3112926