Subject: New Reply Received - need escalation
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 18 Sep 2021 13:29:26 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need escalation  Ticket comment <div>I already replied to you yesterday confirming this. </div>
<div>Yes . I am confirming it again and again that the return was collected with another order with order id 9688485885 and the product name is “full length solid jeans with pocket details and belt loops” . </div>
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<br><br><div dir="ltr">Adil Zakariya <div><br></div>
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<div>On 18 Sep 2021, at 14:55, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Adil,</div>
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<div dir="ltr">​Thank you for contacting us and we apologize for the delay and inconvenience caused to you.</div>
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<div dir="ltr">We would request you to please confirm to us whether the return for the order id 9689715149 for the item 162170289 - - Skinny Fit Solid Mid-Rise Jog Pants with Pocket Detail and Drawstring was collected with the returns of some other order. </div>
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<div dir="ltr">We would request you to please provide us with the order id with which you have returned this item.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3074062