Subject: New Reply Received - Re:
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Sep 2021 06:29:00 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re:   Ticket comment <div>Dear support team, ofcourse I will have patience but as I meeded a set due to not sending a set I have to drive to Mirdif to return two items to buy a matching set i need later today… that costs me more money as I bought the previous set with lovely discount now had to pay extra see photo as prove I went back. Please no need sending that shirt now as have set but I do think Max needs to see that the customer is duped here financially and in time due to cancellation your site. Hope to hear from Max because this cannot be the way customers can buy with trust online with you. Thank you, with kindest regards Christin Toebast</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1ODk1MjEzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.q99gUHUo-XwCa9PwKTonjhbfIqe0rT0nNoTEMAZA-AQ"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 17 Sep 2021, at 10:51 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused.<br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3112926