Subject: New Reply Received - Re: Not delivered yet
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Sep 2021 10:52:12 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Not delivered yet  Ticket comment <div dir="ltr">Hi Centrepoint 
<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><font color="#000000">Support Team,  </font></span><div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><font color="#000000"><br></font></span></div>
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<span style="color:rgb(0,0,0);font-family:Helvetica,Arial,sans-serif;font-size:15px">Order number is </span><span style="font-family:Helvetica,Arial,sans-serif;font-size:15px"><a href="https://www.centrepointstores.com/sa/en/my-account/order/6349086368?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_SA_en" rel="noreferrer" style="text-decoration-line:none" target="_blank"><font color="#ff0000">6349086368</font></a></span><span style="color:rgb(0,0,0);font-family:Helvetica,Arial,sans-serif;font-size:15px">.<br></span><b style="font-family:sans-serif;font-size:12.8px"><u>Courier tracking number: <font color="#ff0000">FP0910211000783</font></u></b>
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<font style=""><font color="#ff0000"><span style="font-size:12.8px"><b><u><br></u></b></span></font></font><div dir="auto" style="font-family:sans-serif;font-size:12.8px">I couldn't receive the above-mentioned Order yet. <br>Please kindly make necessary arrangements to deliver my Order to me.<br>I appreciate your intervention here, and trust my Order will be delivered as soon as possible. You may contact me on <b><u>0545936710</u></b> for any further clarification<br>
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<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Thanks &amp; Regards <br><br><b>Maria Anthony Milroy Fernando </b><br>
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<b style="font-family:sans-serif;font-size:12.8px">Tel:</b><span style="font-family:sans-serif;font-size:12.8px"> </span><b style="font-family:sans-serif;font-size:12.8px"><u>0545936710</u></b>.<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><font color="#000000"><br></font></span><div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><font color="#000000"><br></font></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Sep 17, 2021 at 1:13 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Milroyfenan,<br><br>Thanks for your prompt response.<br><br>We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.<br><br>We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.<br><br>We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3101446