Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Sep 2021 06:47:00 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div id="edo-message"><div>
<div>Dear Support Team,</div>
<div><br></div>
<div>Any updates??</div>
<div><br></div>
<div>Regards,</div>
<div>HMJ</div>
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<div>On Sep 14, 2021 at 1:40 PM, hass91 mj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: <br><br>
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<div>Dears Support Team,</div>
<div><br></div>
<div>Thank you for your response. However, please note the following:</div>
<div><br></div>
<div>1- The refund amount should be in BHD not AED, so BHD5.8356.</div>
<div>2- My issue was, and still is, no refund received, not how to utilize my credit.</div>
<div>3- The refund is still not received, please check attached screenshot of "My Credit" from the App.</div>
<div>4- I have made a trial purchase and proceeded to payment, however, there is no option to pay by My Credit, please check the attached screenshot.</div>
<div><br></div>
<div>Will appreciate a prompt response.</div>
<div><br></div>
<div>Regards,</div>
<div>HMJ</div>
<div><br></div>
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<div id="edo-meta">On Sep 14, 2021 at 1:15 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: <br><br>
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<div dir="ltr">Hi Hasan,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED5.8356 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3096986