Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Sep 2021 03:55:35 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div>Thanks for providing the information.<br>I appreciate <br><br><br><br><br><br>Sent from Rediffmail using iOS<br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: "Centrepoint"[email-masked]<br>Sent:Wed, 15 Sep 2021 16:55:39 +0530<br>To: [email-masked]<br>Subject: Re: [#3105414] - Re: Sorry, we had to cancel part of your order.<br>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"> 	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sabira,<br>
&gt;<br>
&gt;Thanks for reaching out to us and giving us the opportunity to serve you.<br>
&gt;<br>
&gt;With reference to order # 9501769749. <br>
&gt;<br>
&gt;We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br>
&gt;<br>
&gt;This order is not cancelled, during quality check we found out that item (Essence Choose Your Glow Highlighter Palette) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order. You are still going to receive the remaining items. <br>
&gt;<br>
&gt;We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same items.<br>
&gt;<br>
&gt;Also, the amount you have paid online will be refunded back to your original payment method within 7-14 business days.<br>
&gt;<br>
&gt;Our delivery partner will call you before delivering these items.<br>
&gt;<br>
&gt;Feel free to reach out to us if you need any further assistance.<br>
&gt;<br>
&gt;Your Friends,<br>
&gt;The Support Team</div></div></div>   	        </div> <br>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3105414