Subject: New Reply Received - Poor quality of Shoes-Urgent attention
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 15 Sep 2021 08:34:25 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Poor quality of Shoes-Urgent attention  Ticket comment <div dir="auto">Good morning <div dir="auto"><br></div>
<div dir="auto">The delivery people came to my home this morning without contacting me but unfortunately U was jot at home.</div>
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<div dir="auto">Please provide their contact number so that I can contact them and arrange a pickup from my office or I can drop at their office.</div>
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<div dir="auto">Thank you<br><br><div dir="auto">Dr Shameer Keloth,<br>Dental Surgeon,<br>Al Aman Medical Centre,<br>Deira,Dubai.<br>+971508458531</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Sep 14, 2021, 4:26 PM Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shameer,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">​We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have create the return request for the item (Duchini Men's Lace-Up Derby Shoes) on 14 Sep, 2021<br><br>
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<div dir="ltr"><div dir="ltr">Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP091421001478. <br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3076542