Subject: New Reply Received - Wrong delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 14 Sep 2021 16:59:42 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Wrong delivery  Ticket comment <div dir="auto">That's great, thank you very much. </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Sep 14, 2021, 5:56 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mary,</div>
<div><br></div>
<div dir="ltr">Thank you for your patience.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We have heard back from our team and have been advised that they have received the items from the courier partner on Sep 11, 2021 and hence why the delay. The refund for the returned items have been processed at this time for an amount of EGP 465 to your My Credits. An email notification for the same was sent to you. You can check for your refund by logging in to your account and then checking under "My Account&gt; My Credits".</div>
<div dir="ltr"><br></div>
<div dir="ltr">You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option</div>
<div dir="ltr"><br></div>
<div dir="ltr">We hope this helps and have a great evening! Stay Safe!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
<div dir="ltr"><br></div>
<div dir="ltr"><br></div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3035469