Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Sep 2021 14:02:09 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>As seen in my bank statement below there is no refund status from you and no amount credited to my account. The reference that your customer service representative gave me to check on 23 aug as you can see from the screenshot its not available… the reference he gave me is <span style="-webkit-text-size-adjust: auto">169999990243260430</span>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1NzA4NzYxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BINxT0E0E33O03Uuscu-zK3irX4mxtGFUjOsmooPseU"><br><br><div dir="ltr">
<div>Regards,</div>Zainab Hamad </div>
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<div>On 13 Sep 2021, at 11:42 AM, Zainab Hamad &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">I has been 17 days already!! That’s why i contacted you?<div>
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<div>Regards,</div>Zainab Hamad </div>
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<br><blockquote>On 13 Sep 2021, at 11:07 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Zainab,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (BHD9.35) on (8/23/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3092324