Subject: New Reply Received - NON RECEIPT OF GOODS
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 12 Sep 2021 17:42:32 +0000

Hi Prince Malik,  The customer has responded to the ticket.  NON RECEIPT OF GOODS  Ticket comment <div>Dear Support Team</div>
<div id="yMail_cursorElementTracker_1631468356537"><br></div>
<div id="yMail_cursorElementTracker_1631468356671">Thank you for your e-mail.<br><div id="yMail_cursorElementTracker_1631468095246"><br></div>
<div id="yMail_cursorElementTracker_1631468095411">As I have explained in previous e-mails, I didn't receive an e-mail confirming an order number or stating the amount I had paid etc.</div>
<div id="yMail_cursorElementTracker_1631468153226"><br></div>
<div id="yMail_cursorElementTracker_1631468153383">The only information that appeared on my screen at the time of purchase was as I've quoted previously :-</div>
<div id="yMail_cursorElementTracker_1631468197702"><br></div>
<div id="yMail_cursorElementTracker_1631468197877">ID 283521</div>
<div id="yMail_cursorElementTracker_1631468220664">Order No: #210716418.</div>
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<div id="yMail_cursorElementTracker_1631468248198">Have you traced a payment from my Tesco Bank in the name of Mrs J Francis on 06.08.21 for £69.99? The payment on my credit card statement says "Singapore".</div>
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<div id="yMail_cursorElementTracker_1631468279681">I await hearing from you.</div>
<div id="yMail_cursorElementTracker_1631468311459"><br></div>
<div id="yMail_cursorElementTracker_1631468311605">Yours faithfully</div>
<div id="yMail_cursorElementTracker_1631468318889"><br></div>
<div id="yMail_cursorElementTracker_1631468416422"><br></div>
<div id="yMail_cursorElementTracker_1631468319063">Mrs J Francis</div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Sky Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 12 Sep 2021 at 8:20, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3475237546"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Jfrancis,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would request you to kindly provide us the correct order number so that we can check assist you further.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div class="yiv3475237546yqt7143825045" id="yiv3475237546yqtfd31669">
<div dir="ltr">The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3078525