Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Sep 2021 12:11:04 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">How much time you will take to resolve this issue such a poor service you have...its been more than month and i am waiting for my own money....so sad</div>
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<div>On Sun, 12 Sep 2021, 2:07 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Asma,<br><br>Thank you for contacting us and we apologize for the delay and inconvenience caused to you.</div>
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<div dir="ltr">We are following up with the relevant team for the refund but we are sorry to inform that we will not be able to place a new order against the refund. You can place a new order once the refund is processed from our end.</div>
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<div dir="ltr">Our team is working on your issue, and we will get back to you as soon as possible.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br><br>Please feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2979911