Subject: New Reply Received - Missing items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Sep 2021 07:48:40 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Missing items  Ticket comment <div>As I’ve mentioned in my email,they’re just sending message thru sms and asking for location in whatsapp. The only person I talked to was the one who delivered for my orders for 3 sept. The  other one last 07 sept was not able yo deliver my order because he said he doesnt know where my location is.</div>
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<br><div>So it’s already 11 sept, i still did not receive my order (<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>6346209031). This is really becoming stressfull. The last sms I received from Zajil was last thursday 09 sept and no message in whatsapp asking for my location to deliver it until now. It says on my app it was delivered last sept 9. I still haven’t received my orders and now it shows in my it is already delivered,what is this???</span>
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<div><span style="font-size: 14px">Please resolve this problem, if you can’t deliver my orders just refund my money. This is very disappointing and stressful!!!!</span></div>
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<span style="font-size: 14px"><br></span><span style="font-size: 14px"><img class="ymail-preserve-class inline-image-guid-10DF49D0-6826-4EE1-867B-74769F6D2C89 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1NjY3Mzg2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QcwrxJhPMELdmSeSfMJO5VMxdFlB6-Oco2_lg7NFLNM" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><img class="ymail-preserve-class inline-image-guid-D62E63DD-CB3F-4B0F-9533-2D00250E5F6A rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1NjY3Mzg2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Z5CMoGkel0ZsPpws1Dz7gERHzkF508J4CKjX46vEVhc" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-CFCA5595-CDA4-405E-9196-F45BFCDDFA57 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1NjY3Mzg2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QNm8K1B_dray1_Pi1AIdjzF7SRoCWlJAxDFHjUA06Ck" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-BB68174B-C007-449E-9E80-FE549C98647D rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1NjY3Mzg2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RlaF4Ubkq4d48sAa7XHvKoG8WO53b0X8grBD-yT88LQ" alt="Inline image" style="width: 100%"><div><br></div>
<br></span><br><br><a href="https://yho.com/footer0" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, September 8, 2021, 7:05 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Elvie,<br><br>
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<div dir="ltr">Thank you for contacting us.<br><br>First of all, we are glad you found the remaining products to be your order (6346894293).<br><br>And for your order (6346209031) We are really sorry to hear that you were not treated well by the delivery person. This is definitely not the experience we want our customers to have when they shop with us. ​We have now sent the feedback to the shipping partner and they will surely take action on this.</div>
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<div dir="ltr">Therefore, please make sure that your contact number is active, because you will be contacted as soon as possible, because the shipping partner makes many attempts to deliver at different times to complete the delivery process successfully.</div>
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<br>We appreciate your patience and cooperation. Feel free to contact us for further assistance.<br><br>your friends,<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3075313