Subject: New Reply Received - need esc
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sun, 05 Sep 2021 10:27:05 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need esc  Ticket comment <div dir="auto">
<div>Hello Greating of the day, </div>
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<div dir="auto">Good afternoon, </div>
<div dir="auto"><br></div>
<div dir="auto">Yes, my issue is resolved and i get my order 31st August. </div>
<div dir="auto">Its late delivery but ok </div>
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<div dir="auto">Thank you </div>
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<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 5 Sep 2021, 12:18 pm Home Centre UAE, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3014303</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3014303<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Jaytank,<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div>We apologize for the inconvenience caused.</div>
<div> </div>
<div dir="ltr">After checking your order, we found out that your order has been delivered successfully on <strong dir="ltr">9/1/21 2:15 PM</strong>,</div>
<div> </div>
<div>If you still believe that you did not receive your order , please contact us again within 24 hours.</div>
<div> </div>
<div>Please feel free to contact us if you have any further questions.</div>
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<div><br style="box-sizing:border-box"></div>
<div>Your friends,</div>
<div>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3014303