Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Sep 2021 12:14:48 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Can I visit any of your centers to solve my problem pending for two months ?<br>
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<div>Helmi AbuSafieh </div>
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<div>From: Helmi AbuSafieh &lt;[email-masked]&gt;<br>
<b>Date:</b> September 1, 2021 at 2:23:00 PM GMT+3<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> <b>RE: [#2936998] - Returns</b><br>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thank you I had this information.
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I look forward to have your solution per the attached.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Best regards,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Helmi AbuSafieh</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, September 1, 2021 11:29 AM<br>
<b>To:</b> Helmi AbuSafieh &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2936998] - Returns</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Hjamil,<br>
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Thank you for shopping with us.<br>
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We apologize for the inconvenience caused.<br>
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The refund amount of SAR 66.64 for order ID 6323976055, has been processed from our side to your card on 8/21/21 12:24 PM under the transaction ID 169999990199885721.<br>
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** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.<br>
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Once again, sincere apologies and thank you for your patience.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team</span></div>
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<span style="font-size:1.0pt;font-family:fdtktid;color:white">2936998:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043254378205'>attachment.eml</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2936998