Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Sep 2021 08:36:09 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Good day,
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<div>Kindly find below my address details that are already reflected in the previous confirmation email:</div>
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<span style="-webkit-text-size-adjust: auto; caret-color: rgb(36, 36, 40); color: rgb(36, 36, 40); font-family: Helvetica, Arial, sans-serif; font-size: 14px; background-color: rgb(253, 253, 253)">Building 61, Floor 1 - Apartment 14</span><br style="-webkit-text-size-adjust: auto; caret-color: rgb(36, 36, 40); color: rgb(36, 36, 40); font-family: Helvetica, Arial, sans-serif; font-size: 14px">
<span style="-webkit-text-size-adjust: auto; caret-color: rgb(36, 36, 40); color: rgb(36, 36, 40); font-family: Helvetica, Arial, sans-serif; font-size: 14px; background-color: rgb(253, 253, 253)">Street 206, Degla Maadi </span>
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<div><font color="#242428"><span style="caret-color: rgb(36, 36, 40); font-size: 14px; -webkit-text-size-adjust: auto; background-color: rgb(253, 253, 253)">Landmark: Volume 1</span></font></div>
<div><font color="#242428"><span style="caret-color: rgb(36, 36, 40); font-size: 14px; -webkit-text-size-adjust: auto; background-color: rgb(253, 253, 253)"><br>
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<div><font color="#242428"><span style="caret-color: rgb(36, 36, 40); font-size: 14px; -webkit-text-size-adjust: auto; background-color: rgb(253, 253, 253)">Will be waiting for your prompt feedback since I made my order
 on Sunday (5 days ago) so it should have arrived by now. </span></font></div>
<div><font color="#242428"><span style="caret-color: rgb(36, 36, 40); font-size: 14px; -webkit-text-size-adjust: auto; background-color: rgb(253, 253, 253)"><br>
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<font color="#242428"><span style="caret-color: rgb(36, 36, 40); font-size: 14px; -webkit-text-size-adjust: auto; background-color: rgb(253, 253, 253)">Also, this is not my first order from Max online so I don’t know
 what is the issue this time, it is very disappointing.<br>
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Thank you,</div>
<div>Yasmine Farag</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 2 Sep 2021, at 8:40 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Yasmine,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div dir="ltr">Please provide us with address information in order to update it (house number - neighborhood - street - city) and serve you accordingly.<br>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3055068