Subject: New Reply Received - Returns
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Fri, 03 Sep 2021 06:22:50 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
<div dir="ltr">Dear All ,</div>
<div dir="ltr">Thank you for your Email ,</div>
<div dir="ltr">I will visit your branch &amp; will confirm back to you.</div>
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<div dir="ltr">Regards</div>
<div dir="ltr">Nadia Ghader</div>
<div dir="ltr">99022003</div>
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<div>On Sep 2, 2021, at 09:00, Home Centre UAE &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Nadia,<br><br>Thank you for your prompt response.<br><br>We can understand what you are saying however, we have tried to refund you through the original mode of payment first but the same was getting rejected after multiple attempts and the store is a separate platform from our online platform. We had to contact a separate team to arrange the same, hence why the unexpected delay. We try our best to arrange as per the customer requirements. We would appreciate if you would give us another chance to improve and provide you better experience.<br><br>We have heard back from our team at this time and you can visit the Centrepoint store at the address which you shared with us after 2PM today to collect the cash refund. We have also advised them to contact you on +965 - 99922003. Please simply show them the ID proof, order confirmation email/invoice at the time of collection.<br><br>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br><br>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2304691