Subject: New Reply Received - Missing items on order 8284999976
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Sep 2021 12:35:44 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Missing items on order 8284999976  Ticket comment <div>dear team<br><br>kindly raise the return request<br><br>regards<br><br>sreejesh<br><br><br><br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Sent: Wed, 01 Sep 2021 13:38:42<br>To: [email-masked]<br>Subject: Re: [#2951001] - Missing items on order 8284999976<br> </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sreedharan,<br><br>Thank you for contacting us.</div>
<div dir="ltr">​</div>
<div dir="ltr">We apologize for the inconvenience caused.</div>
<div dir="ltr">​</div>
<div dir="ltr">This is really unfortunate that you had received a incomplete item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.<br><br>Kindly confirm us so that we can create the return request on your behalf.</div>
<div dir="ltr">​</div>
<div dir="ltr">We look forward to hearing from you.</div>
<div dir="ltr">​</div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2951001