Subject: New Reply Received - Returns
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 31 Aug 2021 06:24:26 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear team,</div>
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<div class="MsoNormal">Once again, reminder on this please.</div>
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<div class="MsoNormal">Best regards,</div>
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<div class="MsoNormal">Jovanne Alvarez</div>
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<div class="MsoNormal">Italian Footwear Solution</div>
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<div class="MsoNormal">Mobile: +971508946597 </div>
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<div>From: Jovanne Alvarez <br>
<b>Sent:</b> Sunday, August 29, 2021 1:55 PM<br>
<b>To:</b> Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2994926] - Returns</div>
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<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Another 10 days passed and still the shoe is not yet collected. Did not receive call either. Please check and kindly do the needful ASAP.
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<div class="MsoNormal">Best regards,</div>
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<div class="MsoNormal">Jovanne Alvarez</div>
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<div class="MsoNormal">Italian Footwear Solution</div>
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<div class="MsoNormal">Mobile: +971508946597 </div>
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<b>From:</b> Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, August 18, 2021 3:24 PM<br>
<b>To:</b> Jovanne Alvarez &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#2994926] - Returns</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for any inconvenience however, please note the courier partner may take up to 7 - 10 business days to arrange the collection. They will contact you
 on the following contact number when arranging the collection with you: (+971555918174). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for shopping with us and have a great day! Stay Safe!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2994926:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2994926