Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Aug 2021 19:58:33 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Why I need to check with bank? U should check with bank. U just dont want to refund my money.  This is centerpoint customer service. Thank u for your excuses.<div dir="auto"><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 27 Aug 2021, 11:12 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Linet,</div>
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<div dir="ltr">​Thank you for contacting us and we apologize for the delay and inconvenience caused to you.    </div>
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<div dir="ltr">We would like to inform you that our team have shared the Retrievval Reference Number (RRN) with you 111516071225 in the earlier mail. The ban will able to trace the payment with the same. If in case the bank is still unable to trace the payment, then we would request you to please raise an objection with the bank for the same.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2726773