Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Aug 2021 07:29:01 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.   Ticket comment <div>
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Hello </div>
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I didn’t receive my order until today , in the track Order thay say it’s out for delivery then Undelivered!! No one call me or send me whats up when it’s out for delivering .. in max online it’s first time this happened for me , this Landmark company really
 bad in delivering </div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, August 27, 2021 8:43:52 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3026934] - Re:  Sorry, we had to cancel part of your order.
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<div dir="ltr">Hi Ham,<br>
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Thanks for reaching out to us and giving us the opportunity to serve you.<br>
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With reference to order # 9690805863.<br>
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We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br>
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This order is not cancelled, during quality check we found out that item (Pointed Toe Mules with Slip-On Styling) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order. You are still going to receive
 the remaining items. <br>
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We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same items.<br>
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Also, the amount you have paid online will be refunded back to your original payment method.<br>
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Our delivery partner will call you before delivering these items.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your Friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3026934