Subject: New Reply Received - Urgent -payment was deducted agains a non existing online order
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 29 Aug 2021 11:32:43 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Urgent -payment was deducted agains a non existing online order  Ticket comment <div>I am sorry, but how come a bank sms, a transaction id from the bank and the fact that you cannnot trace this order back to your system not enough?????</div>
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<div>I want someone to me asap<br><br><div dir="ltr">Thank you,<div><br></div>
<div>Anita Hommer</div>
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<div>Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Aug 29, 2021, at 12:14, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Anita,<br><br>​Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would request you to kindly share the bank statement along with the transaction number and Auth. code so that we can further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your freinds,</div>
<div dir="ltr">The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3028533