Subject: New Reply Received - Re: The biggest sale of the season is (almost) here! ?
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 27 Aug 2021 11:45:48 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: The biggest sale of the season is (almost) here! ?  Ticket comment <div dir="ltr">
<div dir="ltr">Hi <div><br></div>
<div>Further to my previous email, as luck might have it, I have received another promotional email right after my previous not to you.  Please find attached.  </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Aug 27, 2021 at 4:43 PM Fardan Khalid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div dir="ltr">Hi, <div><br></div>
<div>I can only share the message when I receive the next promotional email from Splash.  I've deleted the previous ones.</div>
<div><br></div>
<div>I access my emails through the laptop browser and not through your app on my phone. </div>
<div><br></div>
<div>Please let me know if this can be resolved. </div>
<div><br></div>
<div>Regards  </div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Aug 27, 2021 at 1:32 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Fardan,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the delay and inconvenience caused to you.</div>
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<div dir="ltr">We would request you to please share with us the screenshot of the error message that you are getting while you are clicking to unsubscribe.</div>
<div><br></div>
<div dir="ltr">Also, we would request you to reinstall or update your application.<br><br>If you still face the same issue please provide us the following details:<br><br>1. App Version<br>2. Android/iOS Version<br>3. Screenshot of the issue.<br>4. Registered email address.<br>5. Make and model of the phone</div>
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<div dir="ltr">Please share with us the same so that we may assist you further with this concern.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
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<img src="https://t.sidekickopen01.com/s3t/o/5/f18dQhb0S7n28cN5bDW5jFjtY2zGCvGW40Fv_62SXv86N6W100gfD3ClF3MPb0nBnLHf6DnDPj03?si=8000000006074763&amp;pi=c2a78291-f2b8-4310-8bda-d0aae9be5c20" alt="" style="display:none!important" height="1" width="1"><div></div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043252231834'>scrnli_8_27_2021_4-44-17 PM.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2988609