Subject: New Reply Received - Gift card activation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 Aug 2021 11:08:41 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Gift card activation  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">How is this activated without using the code present on the card, which was obtained by scratching the card by us a month ago.</div>
<div dir="auto"><br></div>
<div dir="auto">I guess, we purchased the card Dec 2020. So technically it is not expired.</div>
<div dir="auto"><br></div>
<div dir="auto">What so ever, we have not activated the card yet, so please provide us with a replacement.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Chandran Ravi</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Aug 20, 2021, 1:53 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ravi,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that the Gift Cards are activated automatically at the time of the purchase. Hence, the validity of the Gift Card is from one year from the date of purchase.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2947486