Subject: New Reply Received - Product smells like fish and is defective
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 19 Aug 2021 14:54:06 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Product smells like fish and is defective  Ticket comment <div dir="auto">But what about my 30 AED? They have gone to waste? Even tho it was not my fault. As soon I opened the plastic wrapping of the product it smelled like I walked into fish waste </div>
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<div>On Thu, 19 Aug 2021 at 4:45 PM, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Radhia,<br><br>Thank you for contacting us.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We apologize for the inconvenience caused to you.<br><br>This is clearly not the experience we want our customers to have when they shop with us. <br><br>Please consider this a rare exception. Whenever a customer places an order, it goes through the quality check process. Our quality check professionals always checks if the items are in good shape or not. <br><br>We have now taken your valuable feedback and shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div>
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<b>Regards,</b><div><b>Radhia Shafi</b></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2984785