Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Aug 2021 07:08:24 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"></div>
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<div>On Sun, Aug 15, 2021, 9:44 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Rina,<br><br>Thank you for reaching out to us.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br><br>However, we will only be able to initiate a return request for the item when the item is in original packaging and not used and item tag is intact with it. At this time we will not be able to initiate the return request.<br><br>please shear with us the exact order number and the watch guaranty .<br><br>We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043248379336'>Screenshot_20210810-143902.png</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043248379337'>Screenshot_20210810-140918.png</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043248379338'>Screenshot_20210810-140716.png</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043248379339'>DSC_0072.JPG</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2964538