Subject: New Reply Received - already escalated
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Aug 2021 12:44:25 +0000

Hi Prince Malik,  The customer has responded to the ticket.  already escalated  Ticket comment <div dir="ltr">Still haven't received the refund.<div>Kindly assist</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 17 Jun 2021 at 12:11, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Divya,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused however, the refund has already been done from our end for the order number: 4517823946. We have also shared with you the Refund  Reference Number(RRN) as provided by our finance team regarding the refund. As the amount has already left from our end, please share the RRN as shared with you in our previous email with your Bank directly and raise a dispute with them.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Also, attaching a screenshot of the previous email along with RRN for reference.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We hope this helps and have a great day! Stay safe!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964427