Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Jul 2021 09:05:22 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hello,</div>
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I have not received the money (SAR 59 - Order No <span style="color:rgb(32, 31, 30);font-size:14px;background-color:rgb(255, 255, 255);display:inline !important">
6312831039</span>) into my account yet so please tell me clearly if its done at your end.</div>
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If so, please provide me a reference so i could contact my bank.</div>
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Thanks,</div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
IRshad</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Irshad Khan &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, July 22, 2021 2:04 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2725543] - Re: Your refund is on its way
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Dear Centerpoint team.</div>
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Are you referring to <span style="color:rgb(32,31,30); font-size:14px; background-color:rgb(255,255,255); display:inline!important">6312831039 for the amount (SAR 59).</span>
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<span style="color:rgb(32,31,30); font-size:14px; background-color:rgb(255,255,255); display:inline!important"><br>
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<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<span style="color:rgb(32,31,30); font-size:14px; background-color:rgb(255,255,255); display:inline!important">Please confirm because i have checked by bank statements and i have not received this yet.</span>
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<span style="color:rgb(32,31,30); font-size:14px; background-color:rgb(255,255,255); display:inline!important"><br>
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<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<span style="color:rgb(32,31,30); font-size:14px; background-color:rgb(255,255,255); display:inline!important">Please advise.</span>
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<span style="color:rgb(32,31,30); font-size:14px; background-color:rgb(255,255,255); display:inline!important"><br>
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<span style="color:rgb(32,31,30); font-size:14px; background-color:rgb(255,255,255); display:inline!important">Thanks,</span>
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<span style="color:rgb(32,31,30); font-size:14px; background-color:rgb(255,255,255); display:inline!important">Irshad</span>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, July 21, 2021 11:28 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2725543] - Re: Your refund is on its way</font>
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<div dir="ltr">Hi Ahmed,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have already processed the refund from our end and we request you to kindly contact your bank for the same.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for further assistance.<br>
<br>
Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2725543