Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 21 Jul 2021 11:17:23 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: We’ve received your return request.   Ticket comment <div>
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My refund item has been picked up on Saturday 17/7/2021</div>
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Please confirm </div>
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<div>From: Salwa Gowayed &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, July 21, 2021 1:14:07 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2769104] - Re: We’ve received your return request.
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<div dir="rtl" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">السلام عليكم</div>
<div dir="rtl" style="color:rgb(0,0,0); background-color:rgb(255,255,255)"> تم استرجاع الأوردر يوم السبت ٢٠٢١/٧/١٧</div>
<div dir="rtl" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">برجاء فحص الشحنة لاسترجاع ثمنها</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, July 13, 2021 9:59:12 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2769104] - Re: We’ve received your return request.</font>
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<div dir="ltr">Hi Salwa,<br>
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Thank you for your patience.<br>
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We would like to inform you that as the previous pickup was getting so much delayed so we have initiated a new return request for the same item in order for the collection to happen at the earliest. Our return and refunds are always meant to be a hassle free
 process. We would request you to please allow us some more time to proceed with the same.<br>
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Our courier partner will call you on +201005010531 soon to arrange time for collection. For your reference, you can track your return collection status by clicking here and using 9510728.<br>
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Once again please accept our sincere apologies for the inconvenience due to collection delay.<br>
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We thank you for your understanding and cooperation.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2769104