Subject: New Reply Received - Missing item from packing please check
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 19 Jul 2021 04:28:54 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Missing item from packing please check  Ticket comment <div dir="auto">1 - Sustainable Lee Cooper Solid Denim Jacket with Flap Pockets<div dir="auto"><br></div>
<div dir="auto">2 - Sustainable Batman Print Crew Neck Sweatshirt with Long Sleeves</div>
<div dir="auto"><br></div>
<div dir="auto">3 - Sustainable Solid Button Up Denim Jacket with Long Sleeves and</div>
<div dir="auto"><br></div>
<div dir="auto">4 - Lee Cooper Embroidered Cap with Buckled Strap Closure</div>
<div dir="auto"><br></div>
<div dir="auto">This are the details of the missing item from package</div>
<div dir="auto"><br></div>
<div dir="auto">Acknowledge ASAP</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 19 Jul, 2021, 7:19 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2860607</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2860607<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Prince Malik : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sharukh,<br><br>Thank you for contacting us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would request you to kindly share the proper missing item name so that we can check and assist you further.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We look forward to hearing from you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team<br>
</div>
</div></div>
<div><br></div>
<br>

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043240146976'>Screenshot_2021-07-19-07-24-27-880_com.landmarkgroup.splashfashions.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043240146978'>Screenshot_2021-07-19-07-23-25-650_com.landmarkgroup.splashfashions.jpg</a><br />3. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043240146982'>Screenshot_2021-07-19-07-22-44-540_com.landmarkgroup.splashfashions.jpg</a><br />4. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043240146985'>Screenshot_2021-07-19-07-22-58-576_com.landmarkgroup.splashfashions.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2860607