Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Jul 2021 04:04:17 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. We are not happy with your return policy.

You should arrange the same item with correct size in the store and accept
the wrong delivered item. But you are asking customer to place new order
and request for refund.
Already we have paid for the item and amount is with you and expecting us
to place new order and wait for previous order refund. Why we have to
invest two times?
Didn't understand this complicated policy.
There is no convenience left for your customers or by other means we should
not do online shopping with centerpoint.

We do not want to return the item and refrain from shopping centerpoint.

Good bye.

On Tue, 13 Jul 2021, 17:22 Centrepoint, <[email-masked]>
wrote:

> Please update your pickup address.
> 
> <https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> 
> Babyshop
> <https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Lifestyle
> <https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Splash
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Shoe
> Mart
> <https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Offers
> <https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Clearance
> <https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>
> Thank you for submitting your Click & Collect return request
>
> Hi Alexina Pereira, you’re almost there! You can finish returning this
> product in a few easy steps:
> 1. Update your pick-up address
>
> Please enter it  here
> <https://www.centrepointstores.com/ae/en/my-account/returnaddress/1001162232?utm_source=hybris&utm_medium=email&utm_campaign=return_initiation_AE_en>
>  so we know where to collect your items from. Your return cannot be
> processed without a pickup address.
> 2. Confirm your pick-up
>
> Our courier partner will send you an SMS to arrange your return pick-up.
> Your pickup should take place in 2-3 business days.
> 3. Hand over your return
>
> Wrap and seal your products in their original packaging, with all tags
> intact. Our courier partner will give you an acknowledgement receipt when
> they collect it.
> 4. Receive your refund
>
>    - Your product will take 3-5 business days to reach our warehouse.
>    - We'll take 1 business day to conduct a quality check.
>    - Your refund will be issued in 2-7 business days after the quality
>    check.
>
> Once we transfer your refund, it may take up to 48 hours to reflect in
> your bank account.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
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>
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>  <https://twitter.com/centrepointme>
>
> Reach out in 140 characters! We are *@centrepointme*.
>
> *Call us on 800-MYCP (800-6927).*
> 7 days a week, 24 hours a day
> 
> © 2021 Retail World Limited
> Privacy Policy
> <https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> | Terms & Conditions
> <https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2854695