Subject: New Reply Received - Refund request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Jul 2021 11:40:57 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Refund request  Ticket comment <div>Hello </div>
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<div>I need my money in cash and not in credit , it’s been so many days and your team is very slow in reverting back , it’s your team who has sent wrong product and now you say refund on credit.</div>
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<div>I need the money and not in credit .</div>
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<div>Regards </div>
<div>Chethan</div>
<div>M 99229747</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On Jul 16, 2021, at 1:20 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Chethan,<br><br>
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<div dir="ltr">Thank you for contacting us.<br><br>With reference to the order # 8277227685.<br><br>We would like to inform you that your product will take 2-3 business days to reach our warehouse. <br><br>It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid will be refunded back to your my credit wallet.</div>
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<div dir="ltr">Also, as your order was cash on delivery so the refund will go to your my credit wallet.<br><br>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2854814