Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Jul 2021 01:25:13 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Can you please explain me this? Thank you</div>
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<div>On Fri, Jul 16, 2021, 2:25 AM Jovelyn alloso, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">If i used my credit  why do i need card number cvc and etc </div>
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<div dir="ltr" class="gmail_attr">On Fri, Jul 16, 2021, 2:23 AM Jovelyn alloso, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Salam how can i used my credit  on refund ? Here are some </div>
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<div dir="ltr" class="gmail_attr">On Tue, Jul 13, 2021, 8:14 AM Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Lyn,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.<br><br>As we can see you have already returned your items and your product will take 2-3 business days to reach our warehouse. <br><br>It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid will be refunded back to your my credit wallet.<br><br>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043239625823'>Screenshot_20210716-042313_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2836052