Subject: New Reply Received - Item description does not match
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Jul 2021 18:19:03 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Item description does not match  Ticket comment <div>Thanks! Can you please send me the voucher tomorrow as I wish to utilize it together with voucher which will expire on 17.07.2021!</div>
<div>Regards, Ilze <br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, July 14, 2021, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ilze,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us with your concern.<br><br>Please accept our sincere apologies for the late response.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.<br><br>We have forwarded your voucher request for AED 27.00 to our concern team. Our team is working on it. Once we will get any update we will get back to you.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We would like to inform you that yes, you can use can use multiple voucher if both voucher can be used at the same time as per their terms. Regarding the validity extension, we will not be able to do so as the validity has already been extended once.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2101800