Subject: New Reply Received - URGENT: ORDER NO: 9611252095
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Jul 2021 08:58:36 +0000

Hi Prince Malik,  The customer has responded to the ticket.  URGENT: ORDER NO: 9611252095  Ticket comment <div dir="ltr">Its still unresolved. <div>
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<div style="font-size:12.8px"><font color="#999999">Best Regards</font></div>
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<div style="font-size:12.8px"><font color="#999999">Irum Ayub</font></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jul 9, 2021 at 3:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2813712</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Prince Malik : </div>
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<div dir="ltr">Hi Irumayub,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would request you to kindly share the screenshot of the date on which you have tried to use this voucher in the month of may so that we can further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2813712