Subject: New Reply Received - Order # 8268993359 - Refund still not received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Jul 2021 11:37:27 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Order # 8268993359 - Refund still not received  Ticket comment <div dir="ltr">Hello Centrepoint Team  :<div><br></div>
<div>As requested, please find attached Doha bank statement from 1st June 2021 till date, as requested.</div>
<div>Looking forward to receive your reply.</div>
<div><br></div>
<div>Thanks &amp; Regards</div>
<div>Angela</div>
<div>Kuwait</div>
<div>9729-3526</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 13 Jul 2021 at 10:11, Angela Dsa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto">Hello Prince Malik,<div dir="auto"><br></div>
<div dir="auto">There is some issue for me to Login the bank website. The customer Service of Doha Bank is resolving the issue.  </div>
<div dir="auto"><br></div>
<div dir="auto">Please note, once this is resolved, i will provide the Bank Statement as requested by you, starting from 11th june till date.</div>
<div dir="auto"><br></div>
<div dir="auto">Please bear with me.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Angela</div>
<div dir="auto">Kuwait</div>
<div dir="auto">97293526</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, 13 Jul 2021 9:20 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2798954</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2798954<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Prince Malik : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Angela,<br><br>​Thank you for contacting us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">​We apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would request you to kindly share the bank statement from 11 June, 2021 to till date so that we can further assist you.<br><br>
</div>
</div>
<div dir="ltr">
<div dir="ltr">We look forward to hearing from you.</div>
<div><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
</div>
</div>
<div></div>
<div><br></div>
<br>

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043238581042'>Page 1 Doha Bank Statement (from 01-June till date).JPG</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043238581043'>Page 2 Doha Bank Statement (from 01-June till date).JPG</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043238581044'>Page 3 Doha Bank Statement (from 01-June till date).JPG</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043238581045'>Page 4 Doha Bank Statement (from 01-June till date).JPG</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2798954