Subject: Ticket Assigned - Re: Delay in delivery order no.9436056820
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 13 Jul 2021 06:57:36 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Delay in delivery order no.9436056820 Please update the delivery status, as 01 month over till date no single response or update from your side despite of repeated follow up with your unprofessional &amp; Excuse byhearted lazy customer care.
It is frustrating for us and false decision that we placed order of furniture from homecenter..
Lesson for us for future and definitely we guide others to avoid your online platform.
Zero response since last 01 month.. no clue where is our order and when we receive.. advance payment made 01 month ago ???&nbsp;
The most careless, arrogant and unprofessional service..
Thanks for not doing anythingJitesh

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From: "Jitesh"&lt;[email-masked]&gt;
Sent: Mon, 28 Jun 2021 01:18:08 GMT+0530
To: "[email-masked]"&lt;[email-masked]&gt;
Subject: Re: Delay in delivery order no.9436056820

Dear Team
With reference to your email, this is to remind you that the delivery date of our order 27th June 2021 is also been over, despite of that no response and no update received from your side regarding the delivery.
This kind of service you are providing to customers after taking advance payment, almost 01 month over the product delivery status is showing as shipped ??&nbsp;
Please do update the actual status or else refund the money with one month intrest and penalty, this is a kind of harrassment.
Your brand image is fake and service is wrost as compared to any local brand.

Thanks&nbsp;Jitesh

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From: HomeCentre &lt;[email-masked]&gt;
Sent: Thu, 24 Jun 2021 13:06:26 GMT+0530
To: Jitesh &lt;[email-masked]&gt;
Subject: Delay in delivery

Dear Mr. Jitesh,&nbsp;
&nbsp;
Greetings from Home Centre!&nbsp;
&nbsp;
Thank you for writing to us.
&nbsp;
We apologize for the inconvenience caused.
&nbsp;
With regards to your concern, please be informed that as we checked with the order status your product are shipped and same will be delivery to you on the scheduled delivered date. Delivery date as been scheduled for Jun 27, 2021.
&nbsp;
We request your patience and co-operation in this regard.
&nbsp;
Hope for your understanding and support.
&nbsp;
If you need any further assistance, please contact us through the below options and we will be glad to assist you.&nbsp;
&nbsp;
Thank you for choosing us.
&nbsp;
Kushal V
Customer Service - Home Centre
&nbsp;
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&nbsp;
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2784124