Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Jul 2021 09:05:06 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div dir="auto">Hi</div>
<div dir="auto"><br></div>
<div dir="auto">Aa discussed in the call, please find the attached picture of the bag of which stitches are torn out.</div>
<div dir="auto"><br></div>
<div dir="auto">I have attached both sides of the bag one with proper stiches and other with stiches torn out.</div>
<div dir="auto"><br></div>
<div dir="auto">Order id : 9631956051</div>
<div dir="auto"><br></div>
<div dir="auto">Order details are mentioned in attachment.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jul 12, 2021, 10:06 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Vishwanath,<br><br>Thank you for contacting us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that as you have ordered and received the item in the month of January so we are unable to make a return request for the same.</div>
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<div dir="ltr">We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043238116532'>Proper stiches on the other side.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043238116533'>Damaged stiches of handle on one side.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043238116537'>Screenshot_20210712-130354_Chrome.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2826742