Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 11 Jul 2021 00:52:45 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div style='font-family: "segoe ui westeuropean", "segoe ui", helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)'>
Hi. </div>
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Thanks for responding. But there has been a mistake. This order was never collect by me or my husband. It states his CPR # but we are not the ones who collected. Yes we received a call before lockdown reninding us to collect the order before lockdown but since
 we were in quarantine none of us were able to come to receive this order. Please recheck.</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, June 25, 2021 12:13 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2749267] - Click &amp; Collect
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<div dir="ltr">Hi Rabbiyah,<br>
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Thank you for your patience.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have received an update from our relevant team that you have collected your order and we are attaching the POC for your reference.<br>
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<div>We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2749267