Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 10 Jul 2021 08:17:33 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Hi</div>
<div><br></div>
<div>Would you please let us know by when I will be receiving refund of the items which were not delivered.</div>
<div><br></div>
<div>Please call me to discuss in detail.</div>
<div><br></div>
<div>Thanks</div>
<div>Zahid</div>
<div>00971 56 2712249<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, July 9, 2021, 1:19 PM, zahid rizvi &lt;[email-masked]&gt; wrote:</div>
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Hi<div><br></div>
<div>Just correct in below email. You need to initiate refund of the items which were not delivered.</div>
<div><br></div>
<div>Regards </div>
<div>Zahid<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv9792185324yqt2902612376" id="yiv9792185324yqt04999">
<div class="yiv9792185324yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Thursday, July 8, 2021, 1:57 PM, zahid rizvi &lt;[email-masked]&gt; wrote:</div>
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Hi<div><br></div>
<div>I got the below email of refunding 35 AED. Please process the other refund for which the items were delivered. </div>
<div><br></div>
<div>Thanks</div>
<div>Zahid</div>
<div>00971 56 2712249</div>
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<img class="yiv9792185324ymail-preserve-class yiv9792185324inline-image-guid-161169AC-A720-46E6-B298-CB23371525E6 yiv9792185324rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzNzg2ODU5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gh9fwevV_b_2HGtTjdASd48QaKtTOkiCc-EMTFy2FgQ" alt="Inline image" style="width:100%"><div><br></div>
<span id="yiv9792185324yahoo-rte-cursor-span"></span><br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv9792185324yqt9243998222" id="yiv9792185324yqt25070">
<div class="yiv9792185324yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Wednesday, July 7, 2021, 9:01 PM, zahid rizvi &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv9792185324iosymail">
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Hi<div>I have returned the item in Wahda mall shop. Please proceed with the refund of my full order.</div>
<div><br></div>
<div>Thanks</div>
<div>Zahid</div>
<div>00971562712249<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv9792185324yqt3837185525" id="yiv9792185324yqt17075">
<div class="yiv9792185324yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Wednesday, July 7, 2021, 8:49 PM, zahid rizvi &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv9792185324iosymail">
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Hi<div>I am going to Wahda mall to return the items.</div>
<div><br></div>
<div>Thanks<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv9792185324yqt3891178907" id="yiv9792185324yqt13256">
<div class="yiv9792185324yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Wednesday, July 7, 2021, 7:20 PM, Max &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv9792185324iosymail">
<div id="yiv9792185324"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2818034</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">huma sayed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div>Hi Zahid,</div>
<div><br></div>
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<div dir="ltr"><div style="clear:both"><div style="clear:both"><div style="clear:both"><div style="clear:both"><div style="clear:both"><div style="color:rgb(0, 0, 0);font-family:arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:400;clear:both"><div style="clear:both">
Thank you for reaching out to us and giving us the opportunity to serve you.<br><div>
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<div>We have checked and we would like to inform you that our courier team contacted on (971562712249) and delivered the order on (Jul 3 02:26 PM).</div>
<br><div>We request you to please check with your security, family members and neighbours regarding your order.</div>
<br><div>Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2818034