Subject: New Reply Received - refund not complete!
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 08 Jul 2021 08:36:06 +0000

Hi Prince Malik,  The customer has responded to the ticket.  refund not complete!  Ticket comment <div>what return recipt! the man just came and took the 2 lamps back and he didnt  give me any recipt!!! this is un acceptable at all! either u bring me back a new lamp or refund the 22 kd!!! its been over a month now! how did they refund only one lamp while they took both back! i will not wait any longer! let ur manager contact me </div>
<div>60065144 mobile<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 8 Jul 2021, at 11:04 AM, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Maha,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would request you to kindly share the return receipt under which you have returned this item (Lois Bow Floor Lamp - 160 cm) so that we further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2765141