Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 08 Jul 2021 07:55:22 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div>Perfect<br><br>Thanks<br>Regards<br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>On Thu, Jul 8, 2021 at 11:44 AM Max &lt;[email-masked]&gt; wrote:<br>&gt;<br>&gt; Hi Vinesh,<br>&gt;<br>&gt; Thanks for reaching out to us and giving us the opportunity to serve you.<br>&gt;<br>&gt; With reference to order # 9676486726.<br>&gt;<br>&gt; We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br>&gt;<br>&gt; During quality check we found out that item (Embroidered Polo T-shirt with Short Sleeves) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order.<br>&gt;<br>&gt; We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same items.<br>&gt;<br>&g
 t; Also, the amount you have paid online will be refunded back to your original payment method within 7-14 business days.<br>&gt;<br>&gt; Feel free to reach out to us if you need any further assistance.<br>&gt;<br>&gt; Your Friends,<br>&gt; The Support Team<br>&gt; 2828791:1125156<br>
</div></blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2828791