Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Jul 2021 12:37:15 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
<div>Dears, </div>
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<div>Please note i have visited the store on Friday July 2nd around 2:30 pm but there was no Store Manager at that time and they informed me he will come at 3:30 pm so i have been waiting until 3:38 pm and he still didn’t come so one of the staff called him and explained for him my case and took my phone number.</div>
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<div>Until today no one contacted me.</div>
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<div>Do i have to wait more just to refund my money??</div>
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<div>You can check the cameras on May 16th at 12:12 pm to make sure i have returned the item :) </div>
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<div>so NOW i will raise my case to ministry of commerce to get my money back.</div>
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<div>Thank you for your bad services</div>
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<br><br>Sent from myMail for iOS<br>
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<br><br>Thursday, 17 June 2021, 6:39 AM +0300 from Centrepoint  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(252, 44, 56); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg">
	
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<div dir="ltr">Hi Emma,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that as we have checked we are unable to find any returned item so we would request you to kindly contact or visit the same store as they would be happy to help you.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team </div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2691959