Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Jul 2021 08:45:24 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need escalation  Ticket comment <div id="ymail_android_signature">Hello,  </div>
<div id="yMail_cursorElementTracker_1625388156491">I've checked it now,  The refund is exist. </div>
<div id="yMail_cursorElementTracker_1625388199397">Many Thanks for your cooperation and help  .</div>
<div id="yMail_cursorElementTracker_1625388229142"><br></div>
<div id="yMail_cursorElementTracker_1625388231685">
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIda243745f-1f0e-4a96-a4ec-a239b7da08a6" class="inline-image-global inlined-image-cid-a243745f-1f0e-4a96-a4ec-a239b7da08a6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzNTg5MDQwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vJmV38pZwchS-yeuiaSoywe9kWskMBzv2nzM3rRYxa4" style="width:100%;max-width:800px"><br>
</div>
<br><br>
</div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 4 Jul 2021 at 12:38, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7242174894"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Heba,<br><br>Thank you for contacting us.</div>
<div dir="ltr">​</div>
<div dir="ltr">We apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that we have received an update from our relevant team that the issue has been resolved and we would request you to check again by logging in with this ([email-masked]).</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2746914