Subject: New Reply Received - Wrong Items!
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 03 Jul 2021 12:13:25 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Wrong Items!  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Sat, Jul 3, 2021, 3:05 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Lian,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience caused.<br><br>We would like to inform you that your products will take 2-3 business days to reach our warehouse.<br><br>And will take 1-2 business days to conduct a quality check.<br><br>Once the refund has been processed the amount you have paid online will be refunded back to your original payment method within 7-14 business days.<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2741440