Subject: New Reply Received - Fwd: Online shopping -received wrong item
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 02 Jul 2021 11:43:02 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Fwd: Online shopping -received wrong item  Ticket comment <div dir="auto">Dear sirs </div>
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<div dir="auto">Reference to a\m subject &amp; ur below email </div>
<div dir="auto">Please find attached the requested item. Awaiting your positive action </div>
<div dir="auto">Thank you </div>
<div dir="auto">Nourhane </div>
<div dir="auto">My mobile 01009998322<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzNTU3MjYyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aBBSOFbBqvZGJKWZxJTckTeJri_lCDmrdxG9QzUdaGc" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 1 Jul 2021 at 8:06 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nourhane,<br>
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<span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> We request you to please provide us with the full name of the item that you did not receive. After we receive your response, we will create return request and our courier partner will collect the wrong product from you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> We look forward to hearing from you.</span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2778456