Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 02 Jul 2021 08:37:03 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">
<div dir="auto"></div>Dear Splash, <div dir="auto"><br></div>
<div dir="auto">I attach again the items i want to return. they are both worth bd25. Shall i leave them to any store to start the refund process? Let me know which store to leave them with. they are both in the delivery package the way I received them. </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks, </div>
<div dir="auto">Sara </div>
<div dir="auto">36332113</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 2 Jul 2021, 09:56 Splash, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sara,<br><br>Thank you for reaching out to us with your concern.<br><br>We would like to inform you that you can find the store numbers here <a href="https://www.splashfashions.com/bh/en/storelocator" rel="noreferrer" target="_blank">https://www.splashfashions.com/bh/en/storelocator</a><br><br>At this time, we are unable to check inventory at individual store locations. We will not be able to exchange the items however the store team can process the return and refund once the store opens.<br><br>With the refund you can purchase the new item with the desired size.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043235511660'>Screenshot_20210702_113403_com.google.android.gm.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2734726