Subject: New Reply Received - Wrong Items!
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jun 2021 15:11:39 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Wrong Items!  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
i did call and they confirmed it they said they will send someone to get my item and refund. PLEASE FOLLOW-UP STILL NOBODY CAME TO PICK IT UP AND GIVE MY REFUND </div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, June 30, 2021 5:50:55 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2741440] - Wrong Items!
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<div dir="ltr">Hi Lian,</div>
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<div dir="ltr">Thank you for getting in touch with us. We sincerely apologize for the inconvenience caused to  you.<br>
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With reference to order no #8268599245<br>
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This is really unfortunate that you had received a wrong items in your purchase with us. We understand that you are skeptical about your future purchases.</div>
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<div dir="ltr">Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products correct for your future purchases.</div>
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<div dir="ltr">We request you to please specify for which item you have received a wrong item along with its price and also please confirm which of the item you have not received, so we can further assist you.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2741440