Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 21:51:10 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>
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Dear Centerpoint team</div>
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I’m yet to receive your response on resolving my issue.</div>
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Regards</div>
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Irshad</div>
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<div>From: Irshad Khan &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, June 26, 2021 12:47:32 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2021057] - Click &amp; Collect
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Dear Centerpoint team,</div>
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I am yet to receive my refund and its almost 20 days now.</div>
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Please arrange for the refund to be credited in a different way if your bank transfer is not working.</div>
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Regards</div>
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Irshad</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, June 6, 2021 10:08 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2021057] - Click &amp; Collect</font>
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<div dir="ltr">Hi Irshad,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused to you.<br>
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This is clearly not the experience we want our customers to have when they shop with us. <br>
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Please consider this a rare exception and we would request you to kindly wait for the mentioned time period to be over.</div>
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<div dir="ltr">We thank you for understating and cooperation.<br>
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Feel free to reach out to us for any further assistance.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2021057